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Create and Associate with Accounts

A full licence account is able to initiate the creation of accounts with a Tile Licence on behalf of other organisations for the purpose of receiving data from them through Tile datashares. The Tile Licence enables organisations to manually submit data or files on an ad-hoc basis without the need for on-boarding or any installation of an Agent. An organisation can obtain a Tile license independently or as an Associated Account created by a Parent Organisation.

Create an Associated Account

From the Account Dashboard at the top right, navigate to the the Associated Accounts Menu.

Click New

Enter the details on behalf of the Associated Account

Click Create Account

Create new Tile account form with Email, Phone, Company, Password and Re-type Password fields

Email — this is the email address of the primary account holder. They will be created as a user with the Tile Account Admin role.

Password — You will need to enter twice to confirm the password. Advise it separately to the primary account holder.

After you create the Account an activation request will be passed through to our support team.

On activation of the Account, an email will be generated to the primary account holder so they can accept Eightwire terms and conditions and verify the Account.

The Associated Accounts menu is only for creating Tile Licence Accounts.

If a Tile Licence Account already exists - you will be advised and invited to associate with it.

Confirm Association dialog saying an account with this email already exists, with Associate and No buttons

If a full license already exists, you will also be advised. In that case, you can share using Tile without creating an Association.

Invalid Email dialog: can't associate to a full license account or an already associated account, with OK button

Creating Associated Accounts means you are accepting the license cost on behalf of the data provider. They can only apply for Tile Licence Accounts at a monthly cost while associated.

To see how to invite your Associated Account to share data with you in Share a Tile Datastore

Delete an Association

Once an Account has been created, only that Account can deactivate or upgrade their licence.

Instead, when a data-sharing relationship has stopped, then a parent Account can delete their Association.

You should delete any Datastore shares with an Account before deleting an Association with that Account.

From the Associated Accounts Menu, find the Account and hover over Actions to highlight the Delete button.

Associated Accounts list with the Actions column highlighted and the red Delete button on the ACCOUNT A row

Click the Delete button, and confirm again to remove your association with that Account.

Confirm Delete dialog asking to delete the association with 'Account A', with Delete and No buttons

Ready to work with your Associated Accounts? Go to Define your Tile Datastores

Stuck on this step? Email support@eight-wire.com